Exam: | Salesforce-Marketing-Associate | ||
Exam Name: | Salesforce Certified Marketing Associate Exam | ||
Certification(s): | Salesforce Associate | ||
Questions: | 44 Questions Answers | ||
Last Updated: | Dec 16,2024 | ||
Price: | Was: $85 Today: $59 |
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Main points of Salesforce-Marketing-Associate Test
The Salesforce Marketing Associate exam (ADM-201) covers the following key areas:
1. Understanding Salesforce Marketing Cloud:
- Introduction to Salesforce Marketing Cloud: What is it? How does it work? What benefits does it offer?
- Marketing Cloud Products and Services: Exploring the various components like Email Studio, Journey Builder, Automation Studio, and more.
- Marketing Cloud Ecosystem: How it integrates with other Salesforce products and third-party tools.
2. Creating and Managing Marketing Campaigns:
- Campaign Planning and Execution: Defining objectives, target audiences, and strategic approaches.
- Email Marketing: Understanding best practices, crafting compelling emails, and analyzing results.
- Mobile Marketing: Leveraging mobile channels for engagement and conversions.
- Social Media Marketing: Utilizing social platforms for brand building, customer service, and lead generation.
3. Audience Management & Segmentation:
- Data Management: Importing, cleaning, and enriching customer data.
- Audience Segmentation: Grouping customers based on shared characteristics and behaviors.
- Data Modeling: Utilizing predictive models to understand customer behavior and optimize marketing efforts.
4. Automation and Personalization:
- Automation Studio: Automating complex marketing processes, such as triggered emails, lead nurturing, and data management.
- Journey Builder: Creating personalized customer journeys based on individual interactions and preferences.
- Marketing Automation Best Practices: Implementing strategies for efficient and effective automation.
5. Measurement and Reporting:
- Key Performance Indicators (KPIs) in Marketing: Identifying relevant metrics for success.
- Reporting and Analytics: Analyzing campaign performance, understanding trends, and optimizing strategies.
- Attribution Modeling: Determining the impact of different marketing channels on conversions.
6. Data Privacy and Security:
- Data Protection Regulations: Understanding GDPR, CCPA, and other regulations impacting marketing practices.
- Data Security Best Practices: Implementing measures to protect customer data and maintain compliance.
7. Marketing Cloud Essentials:
- Marketing Cloud User Interface: Navigating the platform and accessing key features.
- Workflows and Processes: Understanding and customizing workflows to automate tasks.
- API and Integrations: Leveraging APIs and integrations for seamless communication with other systems.
Note: This is a general overview. For a more detailed understanding, it's recommended to refer to the official Salesforce Marketing Associate exam guide and practice resources.
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