ACP-620

The Atlassian ACP-620 exam, "Advanced Jira Administration," focuses on demonstrating advanced knowledge and skills in administering Jira. The main points covered generally fall under these categories:

• Jira Architecture and Administration: This includes a deep understanding of Jira's underlying architecture, including databases, indexing, and application servers. You'll need to know how to optimize performance, troubleshoot issues, and manage system resources effectively. Understanding different deployment models (cloud, server, data center) is crucial.

• User and Permission Management: Beyond basic user management, this section dives into advanced permission schemes, group management, and the intricacies of controlling access to Jira's features and data at a granular level. Understanding how to effectively manage roles and permissions for optimal security and workflow is essential.

• Workflow and Automation: This is a major component. Expect questions on creating, managing, and troubleshooting complex workflows, including using Jira's automation features (including scripting if applicable to your version) to streamline processes and reduce manual effort. Understanding different workflow types and their applications is key.

• Customization and Extensibility: The exam tests your ability to customize Jira using various methods, including add-ons, plugins, and custom fields. You need to understand how these additions impact performance and overall system stability. You should be able to evaluate and troubleshoot issues arising from customizations.

• Troubleshooting and Performance Tuning: A large part of the exam involves diagnosing and resolving various Jira-related problems. This includes performance bottlenecks, database issues, indexing problems, and other common administrative challenges. Understanding Jira logs and how to interpret them is extremely important.

• Backup and Recovery: You must understand best practices for backing up and restoring Jira data, ensuring data integrity, and having a robust disaster recovery plan in place. Different backup strategies and their implications will be tested.

• Security Best Practices: Implementing and maintaining robust security measures in Jira is critical. This includes understanding authentication methods, authorization, data encryption, and protecting against vulnerabilities.

• Scalability and Capacity Planning: Knowing how to plan for future growth, scale Jira effectively to meet increasing demands, and optimize resource allocation are important considerations.

In summary, the ACP-620 exam assesses your ability to not just manage Jira, but to administer it effectively, resolving complex issues, optimizing performance, and ensuring security and stability. It goes well beyond the basics and delves into the technical aspects of Jira's inner workings. Prior practical experience administering Jira is highly recommended.