Chrome-Enterprise-Administrator

The Google Chrome Enterprise Administrator exam focuses on your ability to manage Chrome devices and users within a business environment using the Google Admin console. The main points covered encompass these key areas:

• Device Management: This is a massive portion of the exam. You need to understand how to:

  • Enroll devices: Understanding different enrollment methods (zero-touch, legacy, etc.) and their implications.
  • Manage device settings: Configuring policies related to security (passwords, VPN, etc.), networking (Wi-Fi, proxies), apps and extensions, updates, and kiosk modes.
  • Manage device lifecycle: Understanding how to deploy, manage, and retire devices efficiently, including device ownership models.
  • Troubleshoot device issues: Knowing how to identify and resolve common Chrome device problems using the Admin console and other tools.

• User Management: You'll be tested on:

  • Creating and managing user accounts: Understanding organizational units (OUs), user roles, and group management.
  • Managing user settings: Configuring policies related to extensions, bookmarks, history, and other user-centric settings.
  • Managing user data: Understanding data protection, user profile management, and data recovery.

• Application Management: This section covers:

  • Deploying and managing web apps and extensions: Using the Google Admin console to deploy and manage Chrome apps and extensions, including managing permissions and updates.
  • Managing Android applications (if applicable): This often depends on the specific version of the exam, but managing Android apps on Chrome devices may be included.

• Security and Compliance: A critical aspect, covering:

  • Implementing security policies: Understanding and configuring policies related to password complexity, multi-factor authentication (MFA), data loss prevention (DLP), and network security.
  • Managing security settings: Configuring settings related to User Account Control (UAC), device encryption, and security audits.
  • Understanding compliance requirements: Familiarity with relevant industry regulations and best practices for Chrome device security and compliance.

• Reporting and Monitoring: The ability to:

  • Utilize reporting features: Understanding how to use the Admin console to generate reports on device usage, security events, and other relevant metrics.
  • Monitor device health: Tracking device status, identifying problems, and proactively addressing potential issues.

• Cloud-Based Management: A core tenet of Chrome Enterprise, expecting understanding of:

  • Admin console navigation and functionality: Proficiently navigating and using the Google Admin console to manage all aspects of Chrome devices and users.
  • Policy management (using organizational units): Understanding and applying policies at different organizational levels using OUs.

The exam tests your practical knowledge, not just theoretical understanding. Expect scenario-based questions requiring you to choose the appropriate administrative action based on a given situation. Hands-on experience with the Google Admin console is crucial for success.