CIS-SP

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CIS-SP
CIS-SP Exam Dumps PDF + Practice Test
Exam: CIS-SP
Exam Name: ServiceNow Certified Implementation Specialist - Service Provide Exam
Certification(s): Certified Implementation Specialist
Questions: 45 Questions Answers
Last Updated: May 17,2025
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Main points of ServiceNow CIS-SP Test

The ServiceNow CIS-SP (Certified Implementation Specialist - Service Portal) exam covers the skills and knowledge needed to implement and manage ServiceNow's Service Portal. The main points can be grouped into three broad areas:

1. Service Portal Fundamentals:

  • Understanding ServiceNow's Service Portal: This includes knowing what Service Portal is, its purpose, and its advantages.
  • Service Portal Architecture: Understanding the components that make up a Service Portal, including the portal engine, widgets, and content.
  • Service Portal Administration: This encompasses configuring and managing the Service Portal, including setting up portals, managing users and roles, and customizing themes.

2. Building and Managing Service Portal Components:

  • Creating Portals and Pages: Knowing how to create new portals and pages, configure their layouts, and add content.
  • Working with Widgets: Understanding the different types of widgets available in Service Portal, how to configure them, and how to create custom widgets.
  • Managing Content: Knowing how to create and manage content for the Service Portal, including knowledge articles, forms, and lists.
  • Integrating with ServiceNow: Understanding how to integrate Service Portal with other ServiceNow modules, such as Incident Management, Change Management, and Problem Management.

3. Service Portal Customization and Development:

  • Service Portal Scripting: Understanding the basics of scripting in Service Portal, including using JavaScript and AngularJS to customize widgets and functionality.
  • Customizing Themes and Styles: Knowing how to customize the look and feel of the Service Portal using CSS and HTML.
  • Developing Custom Widgets: Understanding the process of creating custom widgets using AngularJS and other technologies.
  • Troubleshooting and Debugging: Knowing how to diagnose and fix problems with Service Portal, including using the Service Portal debugger.

Key Exam Objectives:

The CIS-SP exam is designed to assess your ability to:

  • Plan and implement Service Portal solutions.
  • Configure and manage Service Portal components.
  • Customize and extend Service Portal functionality.
  • Troubleshoot and resolve Service Portal issues.

Exam Preparation:

  • ServiceNow Documentation: Review the ServiceNow documentation on Service Portal, especially the Service Portal Developer Guide and the Service Portal Administrator Guide.
  • ServiceNow Learning Platform: Complete the relevant Service Portal courses available on the ServiceNow Learning platform.
  • Hands-on Experience: Gain practical experience by building and configuring Service Portal solutions in a sandbox environment.
  • Practice Exams: Use practice exams to test your knowledge and identify areas where you need more studying.

Remember, the CIS-SP exam focuses on practical skills and knowledge. By understanding the main points and preparing effectively, you can increase your chances of success.

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We are committed to delivering precise ServiceNOW Certified Implementation Specialist - Service Provide Exam questions and answers, accompanied by detailed explanations. At QuizDumps, we value your time and investment, ensuring that every question and answer is thoroughly verified by ServiceNow experts. Our team consists of highly qualified professionals with years of hands-on experience in the field, guaranteeing reliable and up-to-date exam preparation.

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