ITIL-SOA
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| ITIL-SOA Exam Dumps PDF + Practice Test | |||
| Exam: | ITIL-SOA | ||
| Exam Name: | PEOPLECERT ITIL Service Offerings and Agreements Exam | ||
| Certification(s): | ITIL | ||
| Questions: | 14 Questions Answers | ||
| Last Updated: | May 17,2025 | ||
| Price: | Was: $85 Today: $59 | ||
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Main points of PEOPLECERT ITIL-SOA Test
The PEOPLECERT ITIL-SOA Exam is a certification exam that tests your knowledge of ITIL Service Operation and Service Oriented Architecture (SOA). The exam is made up of 40 multiple-choice questions, and you have 90 minutes to complete it.
The main points of the exam are:
- ITIL Service Operation
- The ITIL Service Operation lifecycle
- Service management processes
- Service management tools and techniques
- Incident management
- Problem management
- Request fulfillment
- Change management
- Configuration management
- Release management
- Service asset and configuration management (SAM)
- Service continuity management
- Availability management
- Capacity management
- Financial management for IT services
- Service level management
- Supplier management
- Service Oriented Architecture (SOA)
- The principles of SOA
- SOA design principles
- SOA implementation principles
- SOA governance
- SOA testing
- SOA security
- SOA management
In addition to these main points, the exam also covers a variety of other topics related to ITIL Service Operation and SOA.
To prepare for the exam, you should study the ITIL Service Operation and SOA books and articles, and take practice exams. You can also find helpful resources on the PEOPLECERT website.
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