Exam: | Salesforce-AI-Specialist | ||
Exam Name: | Salesforce Certified AI Specialist Exam | ||
Certification(s): | Salesforce Certified Administrator | ||
Questions: | 96 Questions Answers | ||
Last Updated: | Dec 15,2024 | ||
Price: | Was: $85 Today: $59 |
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Main points of Salesforce-AI-Specialist Test
The Salesforce AI Specialist exam (ADM-201) covers the following key areas:
1. Understanding AI Concepts
- Types of AI: Supervised, unsupervised, reinforcement learning.
- AI Applications: Machine learning, natural language processing (NLP), computer vision, robotic process automation (RPA).
- Benefits of AI in Salesforce: Personalization, automation, insights, predictive analytics.
2. Einstein Analytics and Data Discovery
- Einstein Analytics Features: Data discovery, data preparation, visualizations, predictive modeling.
- Data Preparation and Cleaning: Data cleansing, transformation, and preparation for analysis.
- Data Exploration and Visualization: Creating dashboards, reports, and interactive charts.
- Predictive Modeling: Building and interpreting predictive models to forecast future outcomes.
3. Einstein Bots and Conversational AI
- Einstein Bots Features: Creating conversational flows, integrating with Salesforce data, handling user intents.
- Building and Deploying Bots: Designing chatbot interactions, creating intents and entities, and testing bots.
- Integrating Bots with Salesforce: Connecting bots to Salesforce objects and processes.
- Improving Bot Performance: Analyzing bot performance, refining conversational flows, and optimizing responses.
4. Einstein Recommendation Engine
- Einstein Recommendations Features: Product recommendations, content recommendations, lead scoring.
- Building and Deploying Recommendation Models: Defining recommendation criteria, training models, and configuring recommendations.
- Personalizing Customer Experiences: Using recommendations to enhance customer engagement and drive conversions.
5. Einstein Vision and Image Recognition
- Einstein Vision Features: Object detection, image classification, image analysis.
- Building and Deploying Vision Models: Training models to recognize specific objects or patterns in images.
- Integrating Vision with Salesforce: Using image analysis to automate processes and improve customer experiences.
6. Salesforce Platform Features for AI
- Apex Programming for AI: Using Apex to interact with Einstein AI services and develop custom AI solutions.
- Flow and Process Automation with AI: Automating business processes using AI-powered triggers and actions.
- AI-Powered Salesforce Features: Understanding how AI is integrated into Salesforce features like Sales Cloud, Service Cloud, and Marketing Cloud.
7. AI Ethics and Security
- Ethical Considerations: Fairness, bias, privacy, and data security in AI.
- Security Best Practices: Managing AI security risks, protecting sensitive data, and ensuring data privacy.
Important Notes:
- The exam emphasis may vary slightly depending on updates from Salesforce.
- It is recommended to review the official Salesforce documentation and study guides for the latest information.
- Hands-on practical experience with Salesforce AI features is highly recommended.
By understanding these key areas and gaining practical experience, you can effectively prepare for the Salesforce AI Specialist Exam.
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